Privacy and Cookie Policy

Introduction

This policy explains how Rapid Marriage Fix, operated by Vedal Media Kft, processes your personal data when you use our website https://www.rapidmarriagefix.com and related services. Our commitment is to protect your privacy and ensure the safety of your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Description of Data Processing

At Rapid Marriage Fix, we value your privacy and are dedicated to ensuring the security of your personal data. This Privacy Policy explains how we collect and process personal data when you use our website and services. It is important to us that you fully understand how your information is handled, and we aim to process it in accordance with the following principles:

We provide detailed explanations of what personal information we collect, how we collect it, and why.
We clearly outline the legal bases under which we process personal data.
We aim to limit the data we collect to what is necessary for legitimate purposes.
In cases where your consent is required for processing, we will first seek your explicit approval.
We implement industry-standard security measures to protect your personal data, and require the same from third parties who process data on our behalf.
We respect your rights to access your data, request corrections or deletions, and exercise other rights outlined in this Privacy Policy.

2. Data Subjects

The data subject refers to you as an identifiable natural person using the services of https://www.rapidmarriagefix.com (hereinafter: "Website"). When you provide personal information to the Website, such as during the registration of a profile, subscribing to newsletters, or making purchases, you become the data subject. This policy governs how we process your personal data and ensures your privacy rights are upheld as per GDPR regulations.

3. How We Receive Personal Information

We collect your personal data in two primary ways:

3.1 How We Receive Personal Information

When subscribing to our newsletter, sharing your email address and name.
Through communication with our customer service, whether by email, letter, or other communication methods.
When registering a profile on the Website, where we may collect personal details such as your username, email address, and other profile-related information.
By making a purchase, where payment information is processed through secure channels.
Via cookies, when you visit the Website and accept cookie usage, as detailed in section 10 of this policy.

3.2 From Partner Websites

RapidMarriageFix.com may also receive your personal data from partner websites that offer the ability to transfer existing profiles to partner sites, such as ours. This allows for a streamlined registration process without requiring you to re-enter your data. Your data will only be transferred from partner sites with your explicit consent, and you must initiate this service.

4. Why We Collect Your Personal Information

We collect and process your personal data for several reasons, which may include:

Communication: We use your personal data to communicate with you in a personalized manner, whether responding to your queries, feedback, or service requests. This includes handling complaints and resolving issues you may face with our services.
Marketing and Promotions: With your consent, we use your email and other contact information to send newsletters, special offers, and promotional content.
Profile Management: We process your data to manage your profile on the Website, ensuring it functions as expected and allows for updates and changes.
Transaction Processing: When you purchase services through the Website, we process the necessary personal data to fulfill these transactions, including managing subscriptions, payment details, and service delivery.
Legal Compliance: We may process your data to comply with legal obligations, such as maintaining records for tax purposes or complying with regulatory requirements.
Fraud Prevention: We use personal data, such as IP addresses and profile activity, to detect and prevent fraudulent activities or abuse of our services.
Notifications: We use your data to send updates regarding changes to our policies, terms of service, or other documents that may affect your use of our services.

5. Legal Basis for Processing Data

We only process your personal information when we have a valid legal basis to do so under GDPR regulations. These legal bases include:

5.1 Performance of a Contract

RapidMarriageFix.com processes your personal data when necessary to perform a contract with you or to take steps at your request before entering into a contract. For example, if you create an account or purchase a subscription, we process the necessary information (such as your name, email, and payment details) to provide the services outlined in the contract. This legal basis falls under GDPR Article 6 (1) b.

5.2 Consent

If you provide your consent for specific data processing activities, such as receiving newsletters or participating in promotional events, the processing is based on GDPR Article 6 (1) a. You can withdraw your consent at any time by adjusting your account settings or contacting us. However, any processing done before consent is withdrawn remains lawful.

5.3 Legitimate Interests

We may process certain data, such as your IP address, for our legitimate business interests. This may include fraud detection and prevention, ensuring the security of our services, or monitoring website usage to improve functionality. The legal basis for this is GDPR Article 6 (1) f.

5.4 Compliance with Legal Obligations

In some cases, we are required by law to process your personal data. For example, we must retain certain customer data for fiscal purposes or to comply with financial regulations. The legal basis for such processing is GDPR Article 6 (1) c.

5.5 Chargeback Processing

We process personal data related to chargebacks (such as user activity and membership data) based on our legitimate interests in ensuring the validity of chargeback requests. This legal basis is GDPR Article 6 (1) f.

6. Data Processing Details

6.1 Profile Creation and Maintenance

When you register on the Website, we collect personal information, such as your email, username, and profile details (e.g., gender, height, weight, body type, and preferences). Without providing this necessary data, we cannot create or maintain your profile. Additionally, you have the option to enhance your profile by uploading a photo, though we recommend using our AnonymousBlurTM feature to protect your identity.

6.2 Payment Information

When you make purchases on the Website, payment details are processed securely through third-party providers like Wirecard. We do not store sensitive payment information like credit card numbers, ensuring the security of your financial data.

6.3 Newsletters

If you opt-in to receive newsletters, we process your personal data (e.g., email address) for sending you promotional content. You can opt-out of this service at any time by modifying your settings or contacting us.

6.4 Fraud Prevention

To safeguard your data and prevent fraudulent activities, we process certain data (e.g., IP address, communication logs). Suspicious activities may trigger an investigation by our fraud prevention team, who will act if fraudulent behavior is confirmed.

6.5 Chargeback Processing

To resolve chargeback requests, we process certain user data, such as login history and transaction records. This helps us verify whether the chargeback request is valid or fraudulent.

7. Disclosure and Transfer of Data

We may share your personal information with third parties under specific conditions:

7.1 Third-Party Service Providers

We work with third-party service providers (processors) to perform functions on our behalf, such as payment processing, customer service, and fraud prevention. These providers are bound by data processing agreements, ensuring they protect your personal information according to GDPR standards.

7.2 Business Transfers

In the event that we sell or transfer part or all of our business to another company, your personal data may be transferred to the new owner. You will be notified if this occurs.

7.3 Legal Obligations

We may disclose your personal data if required by law or to protect our business, such as in cases of fraud prevention or legal disputes.

7.4 Partner Websites

With your consent, your personal data may be transferred to partner websites offering similar services. You have the right to approve or decline this transfer before it occurs.

8. Your Rights

You have several rights regarding your personal data:

Right to Access: You can request information about what personal data we are processing and for what purpose.
Right to Rectification: You may request corrections to any inaccurate or incomplete data we hold about you.
Right to Deletion: You can request that we delete your personal data if there is no longer a legitimate reason to retain it.
Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
Right to Object: You can object to the processing of your data in specific situations, such as marketing activities.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another data controller.

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Cookie Policy

We use cookies to improve your experience on the Website. Here’s a breakdown of the types of cookies we use:

9.1 Strictly Necessary Cookies

These cookies are essential for the basic functions of our site, such as keeping you logged in when navigating between pages. These cannot be deactivated as they are required for the website to function properly.

Legal Basis: GDPR Article 6 (1) b.

9.2 Functionality and Performance Cookies

These cookies allow us to remember your preferences, such as language selection, and collect anonymized data to improve the performance and functionality of the Website. They help us understand how users interact with different areas of the site.

Legal Basis: GDPR Article 6 (1) f.

9.3 Consent-Based Cookies (Marketing)

Marketing cookies are used to display relevant advertisements and track your behavior across different websites. These cookies are only activated if you provide your explicit consent.

Legal Basis: GDPR Article 6 (1) a.

You can manage your cookie preferences or disable cookies entirely in your browser settings.

9.4 Google Analytics

We use Google Analytics to gather insights into how users interact with the Website. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

9.5 Social Plug-ins

Our website includes social plug-ins (e.g., Facebook and Instagram) that allow you to share content. By using these plug-ins, you consent to data being transferred to the respective social network provider.

10. Changes to the Policy

If we update this Privacy and Cookie Policy, we will notify you via email and through pop-up messages on the Website. We will also ensure that any significant changes are communicated before they take effect, giving you the opportunity to review and consent to the new policy.

Contact Information

For questions or to exercise your rights, please contact us at:

Vedal Media Kft, Hungary, 1054 Budapest, Honvéd utca 8. 1. Em 2. Ajtó.

Alternatively you can email us at support@rapidmarriagefix.com.

This Privacy and Cookie Policy ensures transparency about how your personal data is collected, used, and protected when interacting with RapidMarriageFix.com.